At Volusia Recovery Alliance (“VRA,” “we,” “us,” or “our”), we are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your information. This Privacy Policy describes how we handle personal information collected through our website and communications, including SMS messaging.
Information We Collect
We may collect the following personal information when you interact with us:
- Name
- Email address
- Phone number (including mobile numbers for SMS communications)
- Mailing address (if provided)
- Any other information you choose to provide through our contact forms, event registrations, or resource requests
How We Use Your Information
We use the information we collect to:
- Communicate with you about our services, events, support groups, and other offerings
- Send appointment reminders, event updates, and general organizational news
- Respond to your inquiries and requests for assistance
- Improve our programs and services
- Send SMS messages to individuals who have explicitly opted in to receive text communications from us
How We Share Your Information
We do not sell, rent, or share your personal information with third parties for marketing purposes. We may share limited information with trusted service providers who assist us in operating our website, conducting outreach, or providing services to you, but only as necessary to perform these functions and under strict confidentiality obligations. No mobile opt-in data will be shared with third parties.
SMS consent is not shared with third parties or affiliates for marketing purposes.
We may also disclose personal information if required by law or if necessary to protect our legal rights or the safety of others.
SMS Communications
By opting in to receive SMS communications from Volusia Recovery Alliance, you consent to receive informational messages related to our services, events, and resources.
- You can opt out of SMS communications at any time by replying “STOP” to any message you receive from us.
- SMS consent is used solely for communication about Volusia Recovery Alliance services and events and is not shared with third parties or affiliates for marketing purposes.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, so we encourage you to take steps to protect your own information.
Access and Updates to Your Information
You have the right to access, correct, or delete your personal information. To make a request, please contact us at:
info@volusiarecoveryalliance.org
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Volusia Recovery Alliance
454 S. Yonge St., Ste. 1, Ormond Beach, FL 32174
Email: info@volusiarecoveryalliance.org
Phone: 386-777-7337
